Your 9-Step Journey from Inquiry to Delivery
We make international sourcing of coal, biomass, and charcoal simple, transparent, and reliable even if it’s your first time importing.
Sourcing commodities from overseas can feel complex, especially with quality, logistics, and payment risks.
At Indostock, we’ve helped buyers across regions import thousands of tons of energy commodities from Indonesia.
Here’s exactly how the process works, step by step, so you know what to expect.
What Happens: You clarify the commodity from indostock like, volume, specs, payment type, and destination. (If you have target price in your mind, it is also good to share)
Who Does What:
👤 You (Buyer): Provide technical specs and volume( also if possible above mentioned items)
🏢 IndoStock: Confirm product availability and pricing
Documents: Procurement Brief, Technical Datasheet
💡 Tip: Start with a trial order (e.g., 1,000 MT) to test quality and logistics.
What Happens: You verify IndoStock’s credentials.
Who Does What:
👤 You (Buyer): Request company profile, license, references
🏢 IndoStock: Provide SIUP, NPWP and any any other document needed.
Documents: Company Dossier, Export License
✅ PT Indostock Berkah Utama, We are a registered exporter with full documentation available upon request.
What Happens: You send an RFQ; we respond with a Proforma Invoice (PI).
Who Does What:
👤 You (Buyer): Submit RFQ (commodity, volume, destination)
🏢 IndoStock: Send PI with FOB/CIF pricing and validity
Documents: RFQ, Proforma Invoice (PI)
💡 Ask for both FOB and CIF quotes to compare total landed cost.
What Happens: We finalize the Sales Contract with quality and delivery terms.
Who Does What:
👤 You (Buyer): Approve contract, request inspection clause
🏢 IndoStock: Sign contract, confirm production schedule
Documents: Sales Contract, Quality Annex
💡 Tip: We can provide 3rd party inspection based on customer request
What Happens: Independent inspector (SGS/Sucofindo) checks quality before loading.
Who Does What:
👤 You (Buyer): Appoint inspector (or approve our partner)
🏢 IndoStock: Coordinate access at port
🤝 Third Party: Conduct test (moisture, ash, calorific value)
Documents: SGS Inspection Report
✅ No shipment leaves without your approved inspection report.
What Happens: Goods are loaded and shipped under FOB or CIF terms.
Who Does What:
👤 You (Buyer): Track vessel, prepare import docs (if FOB)
🏢 IndoStock: Handle export clearance, provide B/L
🚢 Shipping Line: Transport cargo to destination
Documents: Bill of Lading (B/L), Shipping Advice
🌍 Track your cargo live via MarineTraffic.com using vessel name and ETA.
What Happens: Goods are cleared at your port with proper documentation. Or depending on your Incoterm of choice.
Who Does What:
👤 You (Buyer): Hire customs broker, pay duties
🏢 IndoStock: Provide complete export docs
💼 Customs Broker: Submit declaration and secure release
Documents: Commercial Invoice, B/L, SGS Report, Certificate of Origin
💡 We provide all documents in English, formatted for international customs.
What Happens: Cargo is delivered to your warehouse or plant. Or depend on your Incoterm of choice.
Who Does What:
👤 You (Buyer): Arrange inland transport, verify quality
🚛 Trucking Company: Deliver goods from port
Documents: Delivery Note, Warehouse Receipt
🔍 Compare arrival quality with SGS pre-shipment report — report any discrepancy immediately.
What Happens: You review the process and consider future orders.
Who Does What:
👤 You (Buyer): Provide feedback, place next order
🏢 IndoStock: Offer loyalty pricing, improve service
Documents: Supplier Scorecard, Purchase Order
🌟 Loyal buyers get priority scheduling and volume discounts.
Ready to Start Your Order?
Send us your RFQ in 60 seconds — no obligation. We respond within 24 hours.
FAQs
We work directly with producers and also operate our own processing facilities, ensuring competitive pricing and quality control.
Yes! We offer free samples (up to 5 kg) — just cover shipping.
FOB, CIF, and EXW — we recommend FOB for best balance of cost and control.
Typically 10–25 days, depending on destination (Africa, Middle East, Asia).
We provide full documentation and can recommend trusted partners — but final clearance is your responsibility.